INFO3 - Bank4
1. In which organisation would the management style probably be
a) Formal
b) Informal
What type of communication would be represented by
c) Formal ..............
d) Informal ..........
2. “E-commerce”, discuss, with reference to
The impact on society.
The impact on the way organisations are run.
The impact on individuals as consumers and as workers.
(9)
3) Name 3 ways in which ICT systems support the activities of an organisation (6)
4) Define the following terms
a) Legacy system
b) Supply chain
c) Back Office System.
d) Transaction processing systems;
e) Workflow and document management systems;
5) Give an example of TWO common software systems that large organisations are likely to all use.


