INFO3 - Bank1
These materials are designed by Mr James and are not endorsed by AQA. They are here to help understand the case study.
Official materials may be downloaded from the AQA website here http://web.aqa.org.uk/qual/gce/ict/ict_noticeboard.php
To help answer the questions, you will need a textbook and/or the workpack as a minimum.
Cut and paste the text below into word to answer
1) The 250 home based sales representatives attend the monthly meeting. The Sales Director, a number of the home sales team leaders, and an assistant ICT support technician give information to the sales representatives.
Out of the three above, match them to the operational level and give examples of types of information you would expect them to hand out.
- Named role at Strategic level:
- Type of strategic information:
- Named role at Tactical level
- Type of Tactical information
- Named role at Operational level
- Type of operational information
2) The consultants suggest that, to help determine priorities, the maintenance tasks should be classified as adaptive corrective or perfective. Explain what these terms mean, giving an example for each.
- Adaptive
- +Example
- Corrective
- +Example
- Perfective
- +Example
3) There are a number of potential security risks within the company.
a) Give an example of a policy to reduce these risks.
b) Give an example of a hardware or software resource which can reduce these risks.
c) Identify a specific example of sensitive commercial information stored on a sales laptop that smaller customers might not wish to see, should security be breached.
